Packages that are purchased within 48 hours are NOT refundable.
Tour Packages that are purchased within 15 days
are NOT refundable, but may be exchanged within 30-days from date of
purchase.
All Tour Packages that are purchased are subject
to 50% of the amount for cancellation fee, but may be exchanged within
30-days from date of purchase.
The Tour Packages to be exchanged may only be
exchanged for another Tour Packages sold by WowPrague and OKPraha.
Fraudulent Credit Card Charges or Fraudulent Claims - All requests to
negate charges are investigated by our technical department and legal
department. If you make a fraudulent claim of unauthorized card usage,
we will report this to the credit card services. This report may result
in cancellation of your card services, put negative information on your
credit report, and create possible criminal charges that may be filed
against you.
THERE ARE ABSOLUTELY NO CANCELLATIONS OF ONLINE ORDERS. NOR WILL WE
ACCEPT CLAIMS OF MISSING THE IMMEDIATE ONLINE LINKS THAT WERE PROVIDED
TO YOUR ORDER. THERE ARE NO EXCEPTIONS TO THIS CANCELLATION POLICY.